Create a user

Add a new person to your institution in User Management — set their role, optional custom data, and choose whether to send an invitation immediately.

Creating a user is how you add a new person to your institution’s directory in Fuxam. The record you create here becomes the single identity used across FuxamLMS, FuxamCMS, and Apply — whether that person is a student, teacher, staff member, or applicant who will later become an enrolled student. You can save them as inactive (no access yet) or activate them and send an invitation in one step.

Why it matters

Every enrollment, course assignment, chat membership, and application record ultimately points to a user in User Management. Creating users correctly at the start — with the right role, email, and activation path — prevents access problems, duplicate records, and unnecessary back-and-forth with invitations. For large intakes, user creation often precedes cohort enrollment and user group assignment.

How it fits

User creation is the first step in the account lifecycle:

After creation, you typically assign a role, add the person to groups, complete contact details and custom data, and — for students — enroll them in a cohort. Users created without Send invite remain inactive until you activate or invite them later from the Users table or the profile Mailing tab.

Key concepts

How to open the create form

How to fill in the form

Custom data fields are defined for your institution and appear on the form when configured — see Custom data fields and Custom columns. Fill them at creation when you already know the values — for example, a matriculation number or department code — to avoid a second editing pass.

Beyond the create form, a complete profile may later include personal demographics (such as preferred name, date of birth, or nationality), contact details (additional emails, phones, addresses), and further custom field values. You can collect missing pieces afterward by editing the profile or by requesting missing information from the user.

How to send an invite

To activate the account and email an invitation immediately, enable Send invite before saving.

If Send invite is left off, the user is created inactive. You can invite them later from the Users table or from the user’s Mailing tab.

The invitation email uses your institution’s defaults from Invite email settings — subject, welcome text, language, and optional intro video. Individual roles can override those defaults.

What the user receives

When an invite is sent, the user receives an email with:

• Your institution’s invitation subject and welcome text (see Invite email settings).
• An optional intro video link, if configured.
• A unique activation link. When they open it, they set a password and complete account setup.

Pending invitations can be listed, filtered (for example by invitee email), and resent later — see Resend an invite.

Keyboard shortcut

If you have permission to create users, you can press Ctrl+Shift+U (or Cmd+Shift+U on Mac) to open the Add User panel from the Users table.

Best practices

• Configure roles before bulk creation. Ensure the roles you assign exist and have the right access rights in Roles and permissions before creating many users at once.
• Match invite validity to your process. For self-service onboarding, 7 days is a sensible default. For manual handoffs — printed welcome packs, in-person orientation — consider 14 or 30 days.
• Create inactive when timing is uncertain. If someone should not sign in until a specific date, create them inactive and use scheduled activation instead of sending an invite immediately.
• Use the correct email from the start. The email is the login identifier. Changing it later requires editing the profile and may affect pending invitations. Additional contact emails belong under Contact details, not as a substitute for the login address.
• Capture known custom data at creation. Matriculation numbers and department codes entered once on the create form reduce follow-up editing and incomplete-profile requests.
• Separate identity from enrollment. Creating a user does not enroll them in a study program. After creation, add them to a cohort when their academic placement is confirmed.

Common pitfalls

FAQ

Related pages