Chat
Fuxam's real-time messaging in Fuxam Base — direct messages, group channels, and course channels, with unread tracking and drafts.
Chat is Fuxam’s real-time messaging feature. Use it for quick conversations with colleagues and students — direct messages, group channels, and course-linked chats — without leaving the platform. Because it is part of Fuxam Base, Chat spans the whole institution rather than living inside any single course, so the same conversation list follows you wherever you work in Fuxam Web.
Why it matters
Learning and administration generate a constant stream of small, time-sensitive questions: “Which room are we in?”, “Can you send me that file?”, “Is the deadline still Friday?” Email is too heavy for these, and hallway conversations don’t scale or leave a record. Chat gives everyone a fast, in-context channel for exactly this kind of exchange, keeping coordination inside Fuxam — next to the courses, calendars, and people it concerns — instead of scattered across personal messaging apps.
How it fits
Chat is one of Fuxam’s three communication channels, alongside the Info Hub (announcements) and email. Within the LMS, chat also appears in a course context; the Communication section documents chat, emails, and the Info Hub as they relate to a course, and the LMS chat page now points here for the full reference. On a phone, the same conversations are available in the Fuxam mobile app — see Start a new chat.
Open Chat
Click Chat in the left sidebar to open the messaging panel.
When Chat is active, a rolling sidebar lists your conversations grouped into Pinned, Course Channels, Group Channels, and Direct Messages. Select a conversation to read and reply in the main panel.
Key concepts
| Term | Meaning |
|---|---|
| Direct message | A one-to-one conversation with another person in your institution. |
| Group channel | A named channel you create with selected members. |
| Course channel | A chat tied to a course enrollment, created automatically when course chat is enabled. |
| Pinned | Conversations you have pinned to the top of the sidebar for quick access. |
| Moderator and Creator | Elevated roles in a channel that can manage members and settings. |
| Muted | A conversation you stay in but silence; excluded from your unread total. |
Unread indicators
Unread messages are counted in several places:
- The Chat sidebar item shows a numeric badge with your total unread count across all non-muted conversations.
- Each conversation in the chat list can show its own unread badge until you open it.
- Opening a conversation marks its messages as read.
Muted conversations are excluded from the sidebar total, which is why muting a noisy channel is the right move when you want to stay a member without the badge pressure.
Chat vs email
Fuxam also supports formal email from user profiles and OrgHub workflows (for example, user mailing or application communications). Use the tools for the job:
| Chat | ||
|---|---|---|
| Best for | Quick back-and-forth, team coordination, course discussions | Formal notices, external recipients, audit trails |
| Speed | Real-time; in-app and push notifications | Asynchronous; delivered to inboxes |
| Audience | People in your institution’s chat directory | Anyone with a valid email address |
| Where it lives | Chat sidebar and course chat tabs | User Email tab and dedicated email flows |
Chat is for day-to-day messaging inside Fuxam. Email is for structured outbound communication where you need a traditional message record. For one-way official notices to a whole audience, reach for the Info Hub instead.
Draft messages
If you start typing but navigate away, Fuxam saves your draft. The draft is restored the next time you open that conversation. Open Drafts from the chat route when you have saved drafts waiting to send.
In this section
Start a conversation
Send a direct message or open an existing one-on-one chat.
Create a channel
Start a group chat, name it, and add members from your organization.
Send a message
Compose text, mention people, add emoji, attach files, and react to messages.
Manage channels
Rename group chats, manage members, mute notifications, or remove conversations from your list.
Related pages
- Communication in the LMS — chat, emails, and the Info Hub in a course context.
- Info Hub — one-way announcements with read tracking.
- Fuxam Base — the shared foundation Chat belongs to.