Complete your profile information
Fill in institution-required profile fields on the Fuxam mobile app after sign-in, or snooze the request until later.
Complete your profile information is the step after sign-in where you fill in fields your institution marks as required — contact details, identification numbers, custom profile fields, or other details set up in Fuxam Web. When anything mandatory is missing, a Complete your profile form appears and guides you through the fields before you can fully use the app.
Why it matters
Universities rely on accurate student and staff records for registration, statutory reporting, communication, and access control. The app asks for missing details right after your first sign-in, when you are most likely to finish setup. Submitting required fields early prevents blocked actions later — such as check-in, messaging, or viewing certain appointments — and keeps your profile aligned with what administrators see in User Management.
How it fits
The profile sheet appears in the sign-in aftermath described in Sign in. It is separate from day-to-day edits under Account → Personal Information, which cover name, email, photo, and password regardless of institution-required custom fields.
| Profile task | Where in the app |
|---|---|
| Institution-required custom fields | Complete your profile sheet after sign-in |
| Name, email, photo, password | Account → Personal Information — Your student ID and profile |
| Student ID card display | Account tab — same handbook page |
Administrators define which fields are required through web configuration. The mobile form reflects those settings; it does not invent fields on its own.
Key concepts
| Term | Meaning |
|---|---|
| Complete your profile sheet | The form that lists missing required fields grouped by section. |
| Required field | A field your institution mandates before considering your profile complete. Marked clearly in the form. |
| Remind me later | Dismisses the sheet temporarily; the request returns until required fields are submitted. |
| Submit updates | Saves your entries and closes the sheet when all required fields are valid. |
What you may be asked for
Requested fields depend on your role and institution settings. Common examples include contact details, identification numbers, or custom fields configured by your institution. Required fields are marked clearly in the form.
How to complete the form
Review each section on the Complete your profile sheet.
Fill in every required field. Some fields use dropdowns or multi-select lists.
Tap Submit updates when you are finished.
Snooze the request
If you are not ready to complete the form, tap Remind me later. The sheet closes and you can continue using the app. The request will appear again later until your institution’s required fields are submitted.
Snoozing is appropriate when you need to look up a document number or confirm details with your program office — not when you are permanently avoiding mandatory data collection.
Ongoing profile maintenance
You can also update name, email, photo, and password anytime under Account → Personal Information. See Your student ID and profile for field-by-field guidance and how changes sync with your student ID card.
Changing your profile photo updates the image on your digital student ID at the top of the Account tab. Password changes there require your current password and are independent of the post-sign-in completion sheet.
Best practices
- Gather identification numbers and official contact details before opening the sheet so you can submit in one pass.
- Read section labels carefully — institutions sometimes group legal name, preferred name, and mailing address separately.
- After Submit updates, pull down on the calendar to confirm the app synced if you were previously blocked from schedule-dependent actions.
- Keep email and phone current; they are often used for password reset and institutional alerts on web and mobile.
Common pitfalls
| Pitfall | What to do |
|---|---|
| Sheet keeps reappearing | Required fields are still empty — complete them or use valid dropdown selections |
| Cannot proceed with check-in or chat | Institution may gate features on profile completion — finish the form |
| Wrong data entered | Update via Account → Personal Information for standard fields; contact your institution for locked custom fields |
| Multi-select confusion | Select every option that applies; required multi-selects need at least one choice |
FAQ
Can I complete this on Fuxam Web instead?
If your institution exposes the same required fields on web, updating there may satisfy mobile requirements. When in doubt, submit through the mobile sheet so the app recognizes completion immediately.
Who configures which fields are required?
Institution administrators through Fuxam Web User Management and related OrgHub settings. Students and staff only fill in what they are shown.
Does Remind me later count as completing my profile?
No. It only postpones the prompt. Required fields remain outstanding until you tap Submit updates.