Manage security settings
Turn on two-factor authentication and manage passkeys from Settings → Security in the Fuxam mobile app.
Security lets you manage Two-factor authentication and Passkeys (shown as Face ID on many iPhones) from Settings in the Fuxam mobile app. Two-factor authentication asks for a code from an authenticator app when you sign in. Passkeys let you sign in with Face ID, Touch ID, or your device screen lock instead of typing your password every time.
Why it matters
Authenticator-app two-factor authentication reduces the risk that a stolen password alone grants access to your schedule, chat, and student ID. Passkeys speed up sign-in on a device you trust. Some institutions require two-factor authentication before you can use the rest of the app.
Before you start
| Requirement | Detail |
|---|---|
| Signed in | Complete Sign in first |
| Authenticator app (for 2FA) | Any TOTP app that can scan a QR code or accept a setup key |
| Device support (for passkeys) | Face ID, Touch ID, or screen lock must work on this device |
| Institution setting (passkeys) | Your institution must allow passkey sign-in; otherwise the list explains that passkeys are turned off |
How to open Security
Tap the floating button next to the tab bar to open the app menu.
Tap Settings.
Tap Security. The Security screen shows Two-factor authentication and Passkeys.
How to enable two-factor authentication
On Security, turn on Two-factor authentication.
Confirm your identity if the app asks — enter your password, email code, or use a passkey on Confirm it's you.
On Set up authenticator app, scan the QR code with your authenticator app. If you cannot scan, tap Copy setup key and enter the key manually (Or enter this key manually).
Tap Continue to verification, enter the 6-digit code, then tap Verify and enable.
When you see success, continue. Two-factor authentication is now enabled.
How to disable two-factor authentication
Only available when your institution does not enforce two-factor authentication.
On Security, turn off Two-factor authentication.
Confirm Disable when prompted. You will no longer need a verification code when signing in.
How to add a passkey
On iPhone the section may be labeled Face ID instead of Passkeys.
On Security, tap the + control next to Passkeys (or Set up Face ID on iOS).
Complete the device Face ID, Touch ID, or screen-lock prompt.
If the passkey has no name yet, the Rename passkey sheet opens so you can give it a recognizable name (for example your device name).
How to rename or remove a passkey
On Security, tap an existing passkey in the list.
Choose Rename to open the rename sheet, or Remove and confirm deletion.
Common pitfalls
| Pitfall | What happens | What to do |
|---|---|---|
| Invalid verification code | Setup stays on verify | Wait for a new 6-digit code and try again |
| Institution requires 2FA | Toggle stays on; enforced notice shown | Keep using your authenticator app; contact your administrator if you lost access |
| Passkeys turned off by institution | Empty state explains passkeys are disabled | Contact your administrator |
| Device does not support passkeys | Add control is unavailable | Use password (and 2FA if enabled) to sign in |
FAQ
Where is Security if I am on the Account tab?
Open the floating button next to the tab bar → Settings → Security. The Account tab shows your student ID and profile; security controls live under Settings.
What authenticator apps work?
Any app that supports TOTP QR codes or manual setup keys (for example Google Authenticator, Authy, or 1Password). The handbook does not require a specific brand.
Do I need both two-factor authentication and a passkey?
No. They solve different problems. Two-factor authentication adds a code at sign-in. Passkeys replace password entry with biometrics on a trusted device. Your institution may require two-factor authentication even if you also use a passkey.