---
title: Read Info Hub announcements
description: >-
  Read your institution's news on the Info Hub tab in Fuxam Mobile: unread and
  pinned stories, search, attachments, automatic read status, and extra controls
  for staff.
sidebar:
  order: 0
---

**The Info Hub tab shows your institution's news and announcements in the Fuxam mobile app.** Open it from the tab bar (megaphone icon), tap a story to read it, and the app marks it as read for you.

:::info
**Info Hub** only appears when your institution has turned on announcements and your role may read them. When it is on, **Info Hub** takes the tab bar spot of **Notifications**; you then open **Notifications** from the app menu (floating button next to the tab bar).
:::

## Why it matters

Staff use Info Hub for official notices: timetable changes, deadlines, campus news. Reading them in the app means you see urgent and pinned items first, and your institution can see that you have read them.

## Before you start

| Requirement | Detail |
| --- | --- |
| Signed in | Complete [Sign in](/docs/fuxam-mobile/getting-started/sign-in) first |
| Announcements turned on | Your institution must enable announcements. Otherwise the screen says **Info Hub is not available for your account.** |
| Permission | Your role needs read access to announcements |

## How to read an announcement

1. Tap **Info Hub** in the tab bar. The header shows how many stories you have not read yet, for example **3 unread**.

2. Browse the list. Pinned stories come first and carry a **Pinned** ribbon. A dot next to the title means you have not read it yet. Each card shows the date, reading time (for example **2 min read**), author, and a priority label (**Urgent**, **High**, **Medium** or **Low**) when one is set. A paperclip with a number means the story has attachments.

3. Tap a card to open the story. Scroll down past the cover to read the **Story** section.

4. Opening the story marks it as read. The dot disappears and the unread count goes down.

## Filter and search

- Use the tabs under the search field: **All**, **Unread**, **Pinned** and **Templates**. **Unread** shows only stories you have not opened yet. **Templates** lists reusable layouts that staff use to write announcements.
- Type in the search field to find stories by title. If your institution has turned on semantic search, a note under the tabs says so, and longer search terms are matched by meaning with AI.
- Pull the list down to refresh it.

## In an open story

- **Details** shows when the story was **Posted** and, if it changed later, when it was **Updated**.
- **Attachments** lists files. Tap **Open** next to a file to view it.
- Tap the share icon at the top to share the story's title through your phone's share sheet.
- Tap the back arrow at the top left to return to the list.

## If you manage announcements

Staff with Info Hub permissions see extra controls. What you see depends on your permissions:

- A **Create** button in the Info Hub header with **Create Info** and **Create Template**.
- In an open story: a pin icon to **Pin** or **Unpin** it, and a **⋯** button with **Edit**, **Publish**, **Save as draft**, **Archive**, **Pin**/**Unpin** and **Delete**. **Delete** asks **Delete announcement?** and cannot be undone.
- **Content** and **Analytics** tabs in an open story. **Analytics** shows who has read it. The **Audience** section shows who the story is for.
- On published cards in the list, a **⋯** button with **Edit**, **Pin**/**Unpin** and **Delete**, plus a view count.

For writing and targeting announcements in detail, see [Create an announcement](/docs/fuxam-web/base/info-hub/create-an-announcement) on Fuxam Web.

## Common pitfalls

| Pitfall | What happens | What to do |
| --- | --- | --- |
| No Info Hub tab | The tab bar shows **Notifications** instead | Your institution has not turned on announcements or your role cannot read them. Ask your administrator. |
| You can't find Notifications | Info Hub took its place in the tab bar | Open the app menu (floating button next to the tab bar) and tap **Notifications** |
| **Couldn't load info** | The list stays empty | Pull down to refresh or try again in a moment |
| **No results** | Search found nothing | Try a different term or switch to **All** |

## FAQ

**Do I need to mark a story as read?**

No. The app marks a story as read as soon as you open it.

**Can I mark a story as unread again?**

No. The app has no option for that.

**Why do I see some stories and my classmates see others?**

Staff can send a story to everyone or only to certain roles, cohorts, groups or people. You only see stories meant for you.

**Where do Info Hub notifications go?**

New announcements can also arrive as notifications. Tapping one opens the story. See [Use the notification center](/docs/fuxam-mobile/notifications/use-the-notification-center).

## Related pages

**[Use the notification center](/docs/fuxam-mobile/notifications/use-the-notification-center)**

Review notifications, including Info Hub alerts.

**[Manage push notifications](/docs/fuxam-mobile/notifications/manage-push-notifications)**

Choose which alerts reach your phone.

**[Info Hub](/docs/fuxam-web/base/info-hub)**

How staff publish announcements on Fuxam Web.

**[Create an announcement](/docs/fuxam-web/base/info-hub/create-an-announcement)**

Write, target and publish an announcement.